Warranty of the ebike accessories
Users can enjoy the "three guarantees" policy in case of non-manmae amage to prouct performance during the warranty period
| Accessory name |
Warranty period |
Warranty Content |
| Motor |
12 months |
12 months to renew, provide three months of turnover |
| Battery |
18 months |
Battery capacity<60% |
| Frame |
24 months |
Open welding, off welding, fracture, distortion caused by deviation can be replaced; impact, private modification and other man-made damage can not be replaced |
| Front Rim |
12 months |
Non man-made crack can be replaced, such as overloading man-made damage cannot be replaced |
| Controller |
12 months |
If a functional failure cannot be repaired, it can be replaced |
| Charger |
12 months |
If a functional failure cannot be repaired, it can be replaced |
| Display |
12 months |
If a functional failure cannot be repaired, it can be replaced |
1.Q: How can I visit your factory?
A: Sure, you can visit our factory in anytime.
2. Q: Can I get sample and how long will it take?
A: Yes. We can supply sample. And you need to pay for the sample and courier. About 10days after receiving the payment, we will
send it out.
3. Q: What's the MOQ?
A: Our MOQ is 10 pcs.
4. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. We are very welcome
5. Q: Can I mix different models in one container?
Q: Yes. Different models can be mixed in one container.
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